How will pass requests work this year?
• Everyone must fill out a Pass Request Form to receive High Holy Days passes. Please call the Am Shalom office at 847.835.4800 to request passes. The office is open 9:00am-5:00pm on Wednesday, 9/13 and Thursday, 9/14, and 9:00am-12:00pm on Friday, 9/15.
• You must indicate ALL services you plan to attend, and specify how many will be attending each service. Each member of your family will need a pass.
• Am Shalom guests/non-members are invited to attend Tots, Step-Up and Afternoon/Healing/Yizkor/N'ilah Services without charge, but passes are required.
• Am Shalom guests/non-members may purchase passes to attend Erev Rosh HaShanah, Rosh HaShanah Congregational, Kol Nidre, and Yom Kippur Congregational Services at $350/pass. Please call Leslie or Gia at 847-835-4800 to purchase passes.
• You must log into the Am Shalom website to complete the Pass Request Form. If you need assistance logging in or completing the online form, please contact our office at 847-835-4800 and one of our staff members will assist you.
• Passes will be available for pick up on Friday, September 1, 9:30-10:30am (during Quit Loafing Around). All passes that have not been picked up will be mailed on Wednesday, September 6.
Who is eligible for passes?
• Members and their children, ages 25 and under, are entitled to request passes as part of their membership. Single members are entitled to request two passes for each service.
• Passes will be provided to all members in good standing. This means that you have returned your Membership Commitment Form, as well as fulfilled, or arranged to fulfill, financial obligations to the congregation by August 15.
• If you would like to set up a payment plan, please contact Zoe Sherman at 847-835-4800 x 204 or zoes@amshalom.com.
Are extra passes available for purchase?
• Members wishing to purchase extra passes for extended family may do so for $200/pass.
• There is no charge for passes to the Tots, Step-Up, or Yizkor Services.
• We will accept reciprocity requests for extended family members from out of town who are members in good standing of other participating congregations.
• If you will be worshiping out of town, we will be happy to arrange reciprocal passes on your behalf at participating congregations. Please contact Leslie Nathan at 847-835-4800 x 203 or leslien@amshalom.com to make those arrangements.
How will this work if I/we want to worship via livestream only?
• Livestream worshipers must complete the Pass Request Form to indicate your preference to livestream only.
• Prayer books may be borrowed for those exclusively livestreaming services. Please note, there will be no digital prayer book option.
What do I need to know about prayer books?
• Am Shalom provides the High Holy Days prayer book, Mishkan HaNefesh, as well as other special service booklets, at all services.
• Large print prayer books will be available as you enter the building.
• If you are exclusively livestreaming services, prayer books will be available for pick up beginning September 1.
How are special needs accommodated?
• Special Needs Seating must be requested in advance for a maximum of five (5) chairs for any service.
• Special Needs Parking will be available in designated Am Shalom parking areas. The religious school North Lot will be reserved only for Special Needs Parking and will be overseen by attendants. State-issued parking permits will be honored in our Special Needs Parking areas.
• Please indicate on the Pass Request Form your need for any/all of the above accommodations.
How is Am Shalom handling security this year?
• As always, we are taking steps to help ensure the safety and security of those attending High Holy Days Services. Am Shalom Security, the Cook County Sheriff’s Office, and Glencoe Public Safety will be on the premises.
• No one will be permitted to enter the building with briefcases, backpacks, or any oversized bags, etc. Purses, diaper bags, and other small bags will be subject to random search.
• Strollers will not be permitted in the building.
Am Shalom is proud to be a member of the Union for Reform Judaism.